General
What is CoinAlert.me?
What type of alerts do you have?
1) When the price reach the specified value
Allows you to receive notifications when the price reach the selected value. For example: when the price of Bitcoin will be $ 10,000 or more.
2) When the price changes (volatility) by the specified percentage (%) in time frame (5 minutes, 15 minutes, 1 hour, 24 hours)
Allows you to monitor price changes in time frames, with the option to choose the direction of change. For example: when the price of Bitcoin was changed by 1% in 15 minutes.
3) When the price breaks the daily support (minimum for 24 hours) or resistance (maximum for 24 hours)
You can set up a notification to monitor when price updates the daily highs or lows.
4) When the daily trading volume changes by the specified value (%) in time frame (15 minutes, 1 hour, 24 hours)
Trading volume changes is an important indicator at the market, its often signaling before the movement of prices.
5) When the daily trading volume reaches the specified value
Allows you to receive notifications when the daily trading volume has reached selected value. For example: when the volume of Bitcoin trades for the day reached $ 1 billion
When will I receive my alert?
Our service aggregates prices each 30 seconds, if your rule was triggered you will receive alert within the next minute.
How could I manage my alerts?
You could find “Manage your alerts” link in confirmation email. For Telegram users there is
/alerts command, send it to
@cryptochanbot
How to setup repeat?
In your Alerts list, select the desired one, from drop-down menu go to section. The available repeat ranges from 5 minutes to 24 hours. For reach value and range alerts, repeat is not intended.
Android app
Android application alerts not working?
Sometimes power-saving features kills apps running in background. In order to make Android allow our app run in background, you need to disable power optimization feature for Coinalert.me application. Go to Settings > Apps and Notifications > See All Apps > Coinalert.me > Power management (Battery) options
How to setup custom notification sound?
Android 8.0 Oreo and above allow setting app notifications for apps individually. Go to Settings > Apps and Notifications > See All Apps > Coinalert.me > Notifications and assign your custom sound.
New assets and updates
When you add new crypto-currencies?
New coins automatically appear in our system, when market adds them in API.
Need another market?
In case there is no market that you need, please feel free to send us request, our team will consider it.
Can I request a feature?
Other
Do you offer refunds?
Unfortunately, we cannot offer refunds. Please use our free plan to test the service before account upgrade.
How to pay from Binance?
Feel free to contact us, if you need help and support.